This section describes how you can use the polycom cx5000 device to send and receive phone calls and conference calls. This article explains how to correct the problem with some or all polycom phones not being able to access the correct date and time. Polycom hdx configuration guide polycom hdx quick start guide polycom vvx 1500 quick. Ringcentral phone for desktop hd voice with opus codec is always on. For example, when youre in home view, you can select the new call icon to place a call. Polycom vvx phones support opus if hd voice is enabled in the phones settings. If you have a polycom desktop or conference phone, you might notice that the time and date display is wrong or that the display is flashing. You can only have one active call in progress on your phone. Sometimes it is easy to get confused with the set up, programming or operation of polycom conference phones or polycom video conferencing, that is why we have, below, an index of polycom user guides and manuals for your perusal. That turns your shortterm purchase into a longterm investment.
Polycom soundstation ip 5000 voip conference phone voip. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Watch our tutorials on how to use polycom voip phones. Find user guides and video tutorials to help you manage your phone settings, features and voicemail. Voice technology active call not a call is in progress that doesnt use.
Before you use your phone this section describes the phones features, the icons that display on the screen, and how to navigate menus and enter data. Polycom vvx 301, 311, 411, 500, 501, 600 and 601 phones will support a single opus stream. The polycom soundstation ip 5000 conference phone is a one line sip phone that features polycoms hd voice technology. The polycom ip 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. Page 1 user guide for the polycom soundstation ip 5000 phone sip 3. Obi wifi adapter usb wifi accessory for voip adapters. There are also polycom kirk phone manuals as well as polycom ip phone manuals available for free download or reading. Simply transform your voip adapter or phone to connect to the internet. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. The examples and screenshots below are using the vvx 501 model.
The following types of icons are available on vvx phones. Poly studio x family delivers radical simplicity to your meeting rooms. Thats where we come in, with solutions that avert open office perils. Managing bandwidth usage on polycom video endpoints. Ive seen the same top 5 causes of voiceoverip phones not working. User guide for the polycom soundstation ip 5000 phone 4 line and call icons the line and call icon changes depending on the line status for example, registered line or unregistered line or call status for example, dialing in progress or a call on hold. Unparalleled clarity polycom hd voice makes your conference calls sound amazingly clear and lifelike. The active call icons merge into one icon on the phone polycom screen. Icon line or call state description active call using polycom hd voice technology. Polycom, inc 7 the polycom cx5000 hd system polycom cx5000 hd systems support hd 720 x 1280 active speaker video when connected to a quadcore computer running a microsoft lync client. User guide for the polycom soundstation ip 5000 phone for 8x8. Nov 28, 2018 how to correct the date and time on a polycom phone.
Polycom vvx 300 and 310 business media phones user guide. The following steps will show you how to change the display name on your polycom vvx series ip phone. User guide for the polycom soundstation ip 5000 phone 2 using the keypad you use the keypad on the phone to handle calls, adjust the volume, redial numbers, navigate screens, enter data, and select options. Your excell polycom handset comes with a business grade voicemail facility. Polycom soundstation ip 5000 voip conference phone voip supply. You can use the handset, speakerphone, or headset for calls. Polycom soundstation ip 5000 is a very popular and one of the most expensive options. Voice mail may be accessible with a single key press. Renting phone equipment allows you to have the latest equipment, fulfilling your need not just for a phone but for a phone that will grow with your business. For support questions on polycom voice solutions ccx series, trio, vvx series, cx series, soundstation ip and more when deployed in teams, skype for business, office 365 skype for business online, and microsoft lync environments.
From coffee shops to airports, your people are often on voice and video calls in noisy places. More details can be found here hd voice is available on select polycom phone models including the soundpoint 335, 550, 560, 670 and vvx 500 and vvx 1500 desk phones and the soundstation ip 5000, 6000 and 7000 conference phones. The method for fixing either of these display problems depends on how the phone is connected to a network and how it. Polycom vvx 300 and 310 business media phones users guide version 5. How to place a 3 way call on polycom soundstation ip 5000 conference phone. If you have an active call and a held call, press the join soft key.
Polycom hd voice delivers significant improvements over regular phone calls, making it seem as though you are in the same room with the other participants on the call. More productive conference calls our patented polycom acoustic clarity technology provides you with the. Quick user guide for polycom vvx 101 and vvx 201 phones firmware v5. Holding and resuming conferences polycom soundstation ip 5000 phone user guide to set up a conference call with an active call and a held call. The speaker is loud and clear, the microphones are positioned well and pickup all persons speaking around a 10 man conference room table. How to factory reset polycom phone when default password does. How to correct the date and time on a polycom phone. Polycom vvx business media phones user guide uc software 5. The phoneyour phone these terms refer to either the vvx 300 or vvx 310 phone. Polycom trio 8800 is a revolutionary conference phone offering stunning roomfilling sound for the best conference experienceever. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability.
This tutorial is for users who want instructions on how to use the polycom quick setup qsetup menu to activate the phone for service. Make sure you familiarize yourself with these terms and conventions so you understand how to perform phone tasks. Polycom vvx business media phones applies to polycom vvx 101, 201, 300 series, 400 series, 500 series, 600 series, and 1500 business media phones, polycom vvx expansion modules, and polycom vvx camera. Polycom soundstation ip 5000 small conference room. Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as yealink t48s or cisco cp7937g. This phone is solid, with well thought out design features and great performance. An icon that you can select to access a function, feature, setting, or application. Quick user guide for polycom vvx 101 and vvx 201 phones. If the polycom cx5000 device is not connected to your computer, it still works as a standard conference telephone. We are the global communications company that powers authentic human connection and collaboration. The tutorial also show how to manually restart the phone if. Polycom conference phone pocket guide manual and brochures.
Youll save time, reduce errors, and improve productivity. Polycom hd voice technology, for highfidelity calls at up to 14 khz, patented polycom clarity technology. Normally, for a customersupplied phone, ringcentral just gives you a user name and password for the device, but since they have their own version of this exact phone, they try to. Ip phones for open sip users who need maximum flexibility and ability to easily customize the user interface. Unless specifically noted in this guide, both phones operate in the same way, and the information in this guide applies to both phones. To place a page to your default page paging enables a user to broadcast a oneway group, press the paging soft key for 12 seconds, message to another phone or group of phones bypassing step 2. Polycom soundstation ip 5000 phone user guide 5 line and call icons the line and call icon changes depending on the line status for example, registered line or unregistered line or call status for example, dialing in progress or a call on hold. Polycom hd voice technology delivers more than twice the clarity of ordinary phone calls to enhance communication and understanding.
View and download polycom cx5000 instruction manual online. For more information, contact your system administrator. The method for fixing either of these display problems depends on. Polycom video guides how to videos for polycom phones. Find the user manual and the help you need for the products you own at manualsonline. Using the scroll wheel scroll to the right until you find settings. Polycom soundstation ip 5000 user manual pdf download. Refer to your phones user guide or contact your phones support hotline for specific instructions.
Advanced audio technology allows each conference phone to intelligently adapt to different room environments. With a 20foot pickup range and advanced audio technology such as enhanced polycom hd voice and the patented polycom noiseblock, conversation flows naturally and you hear every word clearly. Polycom voicemail user guide the excell help centre. Polycom soundstation 5000 user manual pdf download. The polycom soundstation ip 5000 features polycom hd voice technology, sip interoperability, and a modern design that is ideal for smaller rooms at an affordable price. Polycom soundstation ip 5000 phone user guide using voice mail voice mail is an optional feature that your system administrator sets up. The polycom soundstation ip 5000, the venerable workhorse, go to conference phone for ip phone systems for the last decade. Display screen the idle screen displays the phone s directory number and the current date and time. The poly vvx 301 is a durable entrylevel business phone that delivers unsurpassed voice quality and clarity.
View and download polycom vvx 300 quick start manual online. Set up voicemail on your polycom vvx hd phone comcast. Jun 28, 2016 simple remedies explain in plain terms. Polycom soundpoint ip 450 polycom soundpoint ip 550 polycom soundpoint ip 560 polycom soundpoint ip 600 polycom soundpoint ip 601. Set up voicemail on your polycom vvx hd phone comcast business. Polycom vvx 500 business media phone user guide x conventions used in this guide as you read this guide, youll otice that the sa ue ter us ad co vvetio vs are used repeatedly. View and download polycom soundstation ip 5000 user manual online. You can retrieve your voicemail from your handset or by calling your full telephone number from another device. During a call, you can change modes by picking up the handset, or by. Incorrect time or time and date flashing the polycom phones utilize the dhcp option 42 or option 2 in order to receive a time server address sntp ntp and option 2 as an gmt offset. Nov 06, 2015 this tutorial is for users who want instructions on how to use the polycom quick setup qsetup menu to activate the phone for service. It provides a highquality, costeffective solution for front line staff handling low to moderate call volumes.
Ive seen the same top 5 causes of voice overip phones not working. The active call icons merge into one icon on the phone screen. A conference is created with the active call, the held call, and yourself. Icon ip 5000 phone line or call state description active call using a call is in progress using polycom hd voice. The following topics will help you with common questions related to using your polycom phone. Polycom hd voice is available on select polycom phone models including the soundpoint 335, 550, 560, 670 and vvx 500 and vvx 1500 desk phones and the soundstation ip 5000, 6000. An icon that provides phone information or status only. Find the user manual you need for your phone and more at manualsonline. The hd video stream is supported only for pointtopoint calls. The intuitive grayscale user interface makes navigation easy and requires minimal.
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